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Please use the article below to understand more about SmartThings Edge Drivers. We will discuss first how to check to see if an Inovelli Edge Driver is installed, followed by how to install an Edge Driver. Finally, we will provide an Edge Driver table that matches your Inovelli product with an Inovelli Edge Driver.
What is an Edge Driver?
SmartThings Edge Device Drivers (Edge Drivers) integrate your Inovelli Smart Devices into the SmartThings Platform (this is different than a Device Driver, which is what Hubitat uses - if you use Hubitat, please see our Device Driver Article). Edge drivers enable all Hub Connected device integrations to run locally on the Hub, offering a number of benefits including speed, reliability, and enhanced functionality.
In other words, your Inovelli smart home device has some of the most advanced firmware on it and in order for SmartThings to fully understand what's written on the Inovelli product, it needs to have an, "interpreter" to tell it how to access certain settings and/or turn it on/off.
For example, an Inovelli Blue Series 2-1 Switch has over 65 parameters installed on it allowing for advanced customization. In order to change these parameters via the SmartThings app, your hub needs a way to understand what those parameters are and how to access them. This is where the Edge Driver comes in to help. But it's not just the parameters that the hub needs to understand, it's also how the switch is structured. By understanding how the switch is structured, the hub can not only communicate turning on/off/dimming, but also communicate that this switch has scene control, notifications, power monitoring, and more.
Without an Edge Driver installed, the hub defaults to a generic one that may not know how to communicate properly with your product and that can lead to many issues such as: devices losing the ability to dim, network problems, lack of access to parameters, and more.
Checking For an Inovelli Edge Driver in SmartThings
To check and see if you have an Inovelli Edge Driver installed in SmartThings, please follow the instructions below:
Open up your SmartThings app and click on, "Devices" at the bottom
Locate your Inovelli smart product and click on the card to open it up
Next, click on the three dots at the top right of the screen and select, "Driver"
Under where it says, "Name", the Edge Driver should start with the word, "Inovelli" (ex: Inovelli Red Series Dimmer)
Under where it says, "Developer", it should say, "23624ae3-7a08-064d-1e56-6dc3de21d84e"
If you do not see those two values under, "Name" or "Developer", then you will need to install the Edge Driver.
Installing an Inovelli Edge Driver in SmartThings
If you've determined that you need to install an Inovelli Edge Driver in SmartThings, please follow the instructions below:
Click on the following link Samsung Edge Driver Access and sign into your Samsung account (you may have 2-Factor Authentication on – if so, please follow the directions Samsung gives you to attain a code)
Next, click, “Enroll” by the hub your devices are paired to
Next, click, “Available Drivers”
Finally, click on the driver you’d like installed by clicking, “Install” and selecting it (if you're not sure what Edge Driver your product requires, please see the Edge Driver Resource Table)
Once the Edge Driver is installed, you'll need to apply it to your Inovelli product.
Applying an Inovelli Edge Driver in SmartThings
If you've installed your Inovelli Edge Driver and your product is displaying something other than an Inovelli Edge Driver, you'll have to apply the Inovelli Edge Driver to your product. To do so, please follow the instructions below:
Open up your SmartThings app and click on, "Devices" at the bottom
Locate your Inovelli smart product and click on the card to open it up
Next, click on the three dots at the top right of the screen and select, "Driver"
Then click, "Select different driver" at the bottom and select the Inovelli driver you installed
Click, "Use this driver", followed by, "OK"
Finally, you will see a message talking about how the devices capabilities have changed -- press OK
If you run into any errors while applying your Edge Driver, please follow the directions to troubleshoot located here: Edge Driver Troubleshooting
Inovelli Edge Driver Resource Table
Please use the below table to understand what Inovelli Edge Driver you need for your product. To access all the Inovelli Edge Drivers, please go here: Inovelli Edge Driver Access
Product Name | SKU | Inovelli Edge Driver |
Blue Series - 2-1 Switch | VZM31-SN | Inovelli Blue Series |
Blue Series - Fan Switch | VZM35-SN | Inovelli Blue Series |
Red Series - 2-1 Switch | VZW31-SN | Inovelli 2-in-1 Red Series |
Red Series - Dimmer Switch | LZW31-SN | Inovelli Dimmer Red Series |
Red Series - On/Off Switch | LZW30-SN | Inovelli Switch Red Series |
Red Series - Fan/Light Switch | LZW36 | Inovelli Fan Plus Light Red Series |
Red Series - RGBW Bulb | LZW42 | Inovelli Light |
Red Series - Lightstrip | LZW45 | Inovelli Light |
Red Series - Sensor | LZW60 | Inovelli 4-in-1 Sensor |
Black Series - Dimmer Switch | LZW31 | Inovelli Dimmer Black Series |
Black Series - On/Off Switch | LZW30 | Inovelli Switch Black Series |
Gen 1 - Scene Dimmer Switch | NZW31-S | Inovelli First Gen |
Gen 1 - Scene On/Off Switch | NZW30-S | Inovelli First Gen |
Gen 1 - Dimmer Toggle Switch | NZW31-T | Inovelli First Gen |
Gen 1 - On/Off Toggle Switch | NZW30-T | Inovelli First Gen |
Gen 1 - Non-Scene Dimmer Switch | NZW31 | Inovelli First Gen |
Gen 1 - Non-Scene On/Off Switch | NZW30 | Inovelli First Gen |
Gen 1 - 1-Channel Smart Plug | NZW36 | Inovelli First Gen |
Gen 1 - 2-Channel Smart Plug | NZW37 | Inovelli First Gen |
Gen 1 - Dimmer Smart Plug | NZW39 | Inovelli First Gen |
Gen 1 - 1-Channel Outdoor Plug | NZW96 | Inovelli First Gen |
Gen 1 - 2-Channel Outdoor Plug | NZW97 | Inovelli First Gen |
Edge Driver Troubleshooting
Sometimes you may run into an issue applying your edge driver in that either the driver does not show up when you're trying to switch drivers, or if you are trying to change the driver in your my.smartthings.com account, you may get an error stating that you need to to install a driver that has a valid fingerprint that matches the device. Below we will go into how to fix both problems.
A common error message reads, "Error changing device driver to (driver you want)". Ensure that the driver you are trying to change to has a valid fingerprint match with this device.
What this error means is that the Edge Driver you are trying to apply does not recognize the device as one of its, "approved" devices (each driver has a list of, "fingerprints" on them that allow the devices to use that driver).
Edge Driver Not Showing up in SmartThings App
If you are trying to change your Edge Driver in the SmartThings app and the driver you are looking for isn't there or it says that no drivers match your device, then you will need to first ensure that you installed the correct driver and second check to make sure SmartThings has identified your product properly.
To ensure you've installed the correct Edge Driver, please refer to the directions on this page in the Installing an Edge Driver in SmartThings section, followed by checking the Inovelli Edge Driver Resource Table.
If you've determined that you've installed the correct Edge Driver, then it's time to check to see how SmartThings has recognized your switch. Please follow the instructions below:
Go to: my.smartthings.com and login using your Samsung credentials
You should be taken to your SmartThings Dashboard - click on the three dots at the top right and select, "Advanced Users"
On the left side, click on, "Devices" and then locate your device, followed by clicking on it
Now find where it says, "Manufacturer Code" and "Model" -- if any of those have all 0's as values, then you will need to un-pair your product from SmartThings and re-pair it until you have numbers there
If there are numbers or values in the "Manufacturer Code" and "Model" areas, then make sure the, "Manufacturer Code" says, "Inovelli" or starts with 031E
If you still experience this error after following the above steps, please reach out for support.