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Gen 1 - On/Off Smart Plug (2-Channel)
Gen 1 On/Off Smart Plug w/Scenes (2-Channel) • Manual
Gen 1 On/Off Smart Plug w/Scenes (2-Channel) • Manual

This is the digital manual for the Inovelli Gen 1 Smart Plug w/Scenes - 2-Channel (Z-Wave 500 Series) - NZW37

Eric Hines avatar
Written by Eric Hines
Updated over a week ago

DISCLAIMER: You may notice there are a lot of over-used keywords or phrases as well as English that seems a little off. This is because these articles are used to feed our AI Robot (Ira) and she needs the data to be structured in a certain way.

Setup Instructions Overview

This is the digital manual for the Gen 1 Smart Plug (2-Channel) w/Scenes.

Navigating the Instructions

Please click on any of the sections in the Table of Contents to get started. We recommend working your way down as it follows an intentional flow that is user friendly and hub/gateway specific. As always, any questions, please see the Additional Resources links section or submit a ticket, we’re happy to help.

Quick Setup & Inclusion

This section assumes you have your smart plug unplugged and you know how to start the inclusion process on your hub.

Inclusion (Pairing)

Make sure to unplug the smart plug first prior to putting your hub into pairing mode. Once pairing mode is initiated on your hub, plug in your smart plug and it will auto-include to the hub (please note that you have 30 seconds before auto-inclusion times out). If auto-inclusion does not work (or times out), you can tap on the on/off button (A) five (5) times within a couple seconds.

If the plug is unsuccessful during inclusion, you can exclude (reset) it by putting your gateway in exclusion mode and pressing the on/off button (A) five (5) times. Once exclusion is finished, you can try to include again.

Getting to Know Your Plug

Please refer to the above diagram to get to know your plug.

A. On/Off Button: Turns on and off smart outlet (C). In addition, it can be used to activate scene control (multi-tap) where up to 1 scene can be added*. Finally, it can be used for quick tap programming

B. Smart Outlet #1: Remote (Z-Wave) controlled outlet

C. Smart Outlet #2: Remote (Z-Wave) controlled outlet

Hub/Gateway Setup

The Inovelli smart plug can be used on various hub platforms such as: SmartThings, Home Assistant - Z-WaveJS, Home Assistant - Z-WaveJSUI, Hubitat, and HomeSeer. If you'd like specific instructions on how to setup this plug on your hub's platform, please click the links below to be taken to them:

If you don't see your hub listed above, please go to the, "Quick Setup & Inclusion" section for generic instructions.

Advanced Features

The advanced features shown below are what is built into the plug firmware, and may or may not be supported by your hub/ gateway. We’ve confirmed they’re supported on SmartThings, Hubitat, and Home Assistant (ZHA and Z-Wave2MQTT).

Scene Control

Scene control allows you to multi-tap your plug to activate certain scenes. Some common examples are:

  • Double-Tap to activate a movie scene where multiple smart lights turn on to a certain dim level and color

  • Double-Tap to activate a bedtime scene where all your lights turn off, doors lock, and temperature gets set to 68

Setup instructions are different for each hub, so we've created instructions for the following hubs:

Plug Parameters

To see the list of parameters on this plug, please click on the following link: Gen 1 Smart Plug (2-Channel) Parameters

All parameters can be changed via your hub if your hub supports parameter changes (most do). If your hub does not support parameter changes, or you do not have access to your hub, you can change some parameters directly from the plug.

Z-Wave Information

Please see the below sections to learn more about Z-Wave and how it relates to this plug.

Z-Wave Association Groups

Group 1: Lifeline

Members of this group will receive unsolicited messages related to the status of the plug.

Z-Wave Command Classes



























Manufacturer Compatibility

This product can be operated in any Z-Wave network with other Z-Wave certified devices from other manufacturers. All non-battery operated nodes within the network will act as repeaters regardless of vendor to increase reliability of the network. Each module is designed to act as a repeater, which will re-transmit a radio frequency (RF) signal by routing the signal around obstacles and radio dead spots to ensure that the signal is received at its intended destination. The Inovelli 2-Channel Smart Plug is a security enabled Z-Wave Plus™ device. A security enabled Z-Wave Plus controller must be used in order to fully utilize the product.

Factory Reset / Exclusion (Removal)

To factory reset your device use a certified Z-Wave controller to remove the device from your network to factory default. Only use these procedures in the event that the primary controller is missing or otherwise inoperable.

Exclusion will reset your device as well and can be done directly from the hub. This is helpful if you’re running into issues with inclusion. To exclude a device, start the exclusion process on your hub and tap the on/off button five (5) times within two (2) seconds.

Product & Contact Info

Product Info / Specs

Name: 2-Channel Smart Plug

SKU #: NZW37

Power: 120V AC, 60Hz Signal

(Frequency): 908.42 MHz

Operating Temperature Range: 32-104° F (0-40° C)

Maximum Load (Amps) - Total Combined Outlets: 1800W (15A)

Maximum Load (Amps) - Remote Controlled Outlet #1: 1200W (10A)

Maximum Load (Amps) - Remote Controlled Outlet #2: 1200W (10A)

Range: Up to 100 meters line of sight between the Wireless Controller (HUB) and the closest Z-Wave Repeater.

Certifications: UL Listed, FCC/IC & Z-Wave Plus Certified

For indoor use. Specifications subject to change without notice due to continuing product improvement.

Compatible Hubs

While most Z-Wave enabled hubs are compatible with the 2-Channel Smart Plug, the hubs below have been tested and verified to work. If you do not see your hub listed, please reach out prior to purchase.

  • Samsung/Aeotec SmartThings (V1, V2, V3 - SmartThings Station is not compatible)

  • Hubitat (C4, C5, C7, C8)

  • Home Assistant (ZWaveJS, ZWaveJS UI)

  • HomeSeer (HS3, HS4)

Company Info / Warranty

If you run into any issues, feel free to reach out to us. We typically answer tickets within 24-48 hours and are staffed by actual smart home owners.

All Inovelli products come with a one (1) year warranty (defined as 365 days). This warranty protects you from breakdowns in the material or workmanship under normal use. This warranty is limited in a couple areas. Purchases must be made from Inovelli or an authorized reseller. The product should be used in the manner directed in the instructions. The product must only be used and/or installed in the United States or Canada.

For full warranty info, please visit:

PDF Copy of the Manual

(Keep in mind this may be out of date)

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