IMPORTANT: Before installing your fan switch, please ensure the fan motor is set to high speed. If you notice that after you install your fan switch the speeds are not as fast as they were prior to installing your switch, it's likely that the motor was not on high (please adjust if you find this is the case).
In addition, if you have your switch controlling two fans, then the low and medium speeds will be half of what they were before.
Finally, if you are using this without a neutral wire, then you will only have low and medium speeds available.
REMINDER: This switch is only to be used to control AC Motor exhaust and ceiling fans. Do not use the switches on any sort of lighting load or DC Motor.
NOTICE: If you're having trouble pairing, please ensure the following:
Matter Devices and Controllers Must Be on the Same L2 Network
VLAN Use Requires Matter Controller/Server to operate on that VLAN
Make sure your Google Home app and your Google/Nest Border Router firmware is up-to-date
IPv6 Networking is Required for Matter Networks. Link-Local Addresses Are Allowed, Look for a Setting in your Router Called “Enable IPv6.” (Note: This does not require you to configure the IPv6 connection for your entire network)
Setup Instructions Overview
This is the digital manual for the White Series Smart Fan Switch on the Google Home platform.
NOTE: Default LED Bar color is blue.
Navigating the Instructions
Please click on any of the sections in the Table of Contents to get started. We recommend working your way down as it follows an intentional flow that is user friendly and hub/gateway specific. As always, any questions, please see the Additional Resources links section or submit a ticket, we’re happy to help.
Quick Setup Instructions
Follow these if you have already installed the Fan switch before and are just looking for some quick pairing instructions. If this is your first time installing the Fan switch, please skip this section and work your way through the various sections below starting with the Prerequisites.
This section assumes the following:
You have a compatible Google Home
You’re aware of the limitations
You’ve wired the switch and it works manually
Let’s begin:
Open up your Google Home App and click on, "Devices" at the bottom
Next, click on, "+ Add"
Click on, "Matter-enabled device"
Scan the QR Code on your switch (located at the bottom left) or the QR Code on the back of your package
Google will then ask you if you want to connect this device to your Google Account - click, "Agree"
Google should then search for and add your device (NOTE: If your LED Bar is not automatically pulsing as shown in Video #1, please tap the favorites button 3x as shown in Video #2) - if successful, the LED Bar will flash green and if unsuccessful, the LED Bar will flash red. If it flashes red, please see Video #3 below to factory reset your device and start this process over
Click, "Done" once complete
NOTICE: If you're having trouble pairing, please ensure the following:
Matter Devices and Controllers Must Be on the Same L2 Network
VLAN Use Requires Matter Controller/Server to operate on that VLAN
Make sure your Google Home app and your Google/Nest Border Router firmware is up-to-date
IPv6 Networking is Required for Matter Networks. Link-Local Addresses Are Allowed, Look for a Setting in your Router Called “Enable IPv6.” (Note: This does not require you to configure the IPv6 connection for your entire network)
Please note that there will be 6 different devices that show up in Google Home (shown in the red box below). This is unfortunately a limitation on Google Home's platform in that it shows all the major configuration options as devices.
The device shown in the blue box is the fan switch, whereas the device shown in the green box is the switch LED Bar color used for notifications. These are the only two devices you will need. The rest of the devices are a side-effect as to how Google implements their endpoints.
Video #1 & Video #2
Video #1 & Video #2
Video #1: Switch Pulsing Blue after QR Code is scanned
Video #2: Pressing the favorites button 3x
Video #3: Factory resetting your switch
If your LED bar refuses to pulse blue or you are having issues pairing, hold down on the top of the paddle (on) and the config/favorites button simultaneously for 20 seconds until the LED Bar (D) turns green, yellow, then red. It will blink cyan, green(non-neutral) or yellow (neutral), and then blue confirms the switch has been reset as shown in the video.
IMPORTANT: The Google Home app has no way of changing the switch from a Ceiling Fan Switch to a simulated On/Off Switch so you will have to do it manually at the switch if you want to control an exhaust fan.
Google Home Limitations
Google Home is a fantastic hub that offers a ton of features along with voice control and is backed by an amazing company.
With that said, there are some limitations with the hub that you should be made aware of.
There is no way to access the advanced features on your switch from the Google Home app (ie: parameters, animated notifications, scene control, etc) and you will only be able to change select parameters locally at the switch
You will have to manually change the switch from a simulated On/Off Switch to a Fan Switch and vice versa
There is no, "multi-tap" feature available
You will still be able to control the LED Bar when the switch is in On/Off mode (other platforms, the LED Bar only shows on/off like it should)
Google has decided to show all endpoints listed on the switch, which causes six (6) devices to show up (all other hubs hide these)
Endpoint selections (e.g., mode-select features) are not working at this time, so you will see the options in the various endpoints, but they do not work. Again, we are not sure why as they work fine on other hubs and our firmware has been Matter Certified
Installation Instructions
Before setting up your switch within the Google Home app, you will have to manually install your switch in the wall and have it powered up. In order to do that, you (or your licensed electrician) will need to follow our Wiring Instructions which can be found below:
Pairing Instructions
Please follow the instructions below to include/pair your White Series Fan Switch
Open your Google Home App and click on the, "Devices" tab at the bottom
Click on the, "+ Add" button
Click on, "Matter-enabled device"
Click, "Agree" when Google asks if you want to connect the device to your Google account
Scan the QR Code at the bottom-left of your switch (or on the back of the device box)
Once Google starts the pairing process, your switch should automatically start the pairing process and the LED Bar should start to pulse blue as shown in Video #1. If the LED Bar doesn't automatically start to pulse blue tap on the favorites button three times as shown in Video #2 below.
Video #1: Switch Pulsing Blue after QR Code is scannedVideo #2: Pressing the favorites button 3x
Google will then connect to the device, generate Matter credentials, check your network connectivity, and connect your device to Google Home. Once your device is connected, click on, "Done"
NOTICE: If you're having trouble pairing, please ensure the following:Matter Devices and Controllers Must Be on the Same L2 Network
VLAN Use Requires Matter Controller/Server to operate on that VLAN
Make sure your Google Home app and your Google/Nest Border Router firmware is up-to-date
IPv6 Networking is Required for Matter Networks. Link-Local Addresses Are Allowed, Look for a Setting in your Router Called “Enable IPv6.” (Note: This does not require you to configure the IPv6 connection for your entire network)
Back on your, "Devices" page, you will see 6 different devices (as shown below in the red rectangle). Unfortunately, there is a quirk with Google in that it shows all the device's endpoints and 4 of the 6 devices are useless. In the below example, the devices labeled, "VTM35-SN" are not usable, whereas the device shown in blue is your actual switch, and the device circled in green is an endpoint that is used to set color notifications.
Once your switch is successfully paired, check to make sure you have basic functionality of your switch by turning it on/off and checking the speeds (if you are going to be using it on an exhaust fan and/or have it in a multi-way setting, please move to the, "Switch Configuration" section below).
NOTE: By default the switch is setup as a Ceiling Fan switch so it cycle speeds (Low, Medium, High). If you'd like to change your switch to turn on/off an exhaust fan (without lights) or have it wired in a multi-way scenario, then please move to the Switch Configuration section below.
Switch Configuration
In this section, we will help you change your switch mode (ie: Ceiling Fan or On/Off) and type (Single-Pole or 3-Way Aux). Please note that if you are trying to control an Exhaust Fan, the motor has to be an AC Motor and there cannot be any lights on the fan unless they are controlled by a separate switch as this switch is not rated for lighting.
Switch Mode - Ceiling Fan (Speed Control)
By default, your White Series Fan Switch is set to be in Ceiling Fan Mode and will cycle through the speeds. If this is how you intend to use the switch, you can skip this step. We're just going to show you how to change it to a Fan for reference.
To put your White Series Fan Switch in Fan Mode, hold down on the bottom part of the paddle (off) while simultaneously tapping the configuration button three (3) times (do not let go of the paddle when finished tapping the config button). Wait for the LED Bar to flash solid orange (and then let go of the paddle) indicating the switch has changed to a Fan switch.
Video Demonstration
Video Demonstration
Switch Mode - Exhaust Fan Mode (On/Off)
By default, your White Series Fan Switch is set to be in Ceiling Fan Mode and will cycle through the speeds. If you'd like to change your switch to work with an Exhaust Fan (On/Off), then please follow the directions below.
To put your White Series Fan Switch in Exhaust Fan Mode, hold down on the top part of the paddle (on) while simultaneously tapping the configuration button three (3) times (do not let go of the paddle when finished tapping the config button). Wait for the LED Bar to flash solid red (and then let go of the paddle) indicating the switch has changed to an On/Off switch.
Video Demonstration
Video Demonstration
Switch Type - Single-Pole
By default, your White Series Fan Switch is set to be installed in a Single-Pole setup (ie: one switch controls one load). If this is how you intend to use the switch, you can skip this step. We're just going to show you how to change it to a multi-way (2+ switches controlling a load) with an aux switch for reference.
To have your White Series Fan Switch work as a Single-Pole switch, hold down on the bottom part of the paddle (off) while simultaneously tapping the configuration button five (5) times (do not let go of the paddle when finished tapping the config button). Wait for the LED Bar to flash solid violet (and then let go of the paddle) indicating the switch has enabled Single-Pole Mode.
Switch Type - Multi-Way (Aux)
By default, your White Series Fan Switch is set to be installed in a Single-Pole setup (ie: one switch controls one load). If you'd like to change your switch to work in a multi-way setup with an auxiliary switch, then please follow the directions below.
To have your White Series Fan Switch work with an Auxiliary (Add-On) switch in a multi-way (3-Way) setting, hold down on the top part of the paddle (on) while simultaneously tapping the configuration button five (5) times (do not let go of the paddle when finished tapping the config button). Wait for the LED Bar to flash solid white (and then let go of the paddle) indicating the switch has enabled 3-Way + Aux Switch Mode.
Video Demonstration
Video Demonstration
Advanced Features
This switch is packed with features and most of them come directly from this community. They've been debated back and forth, added to wishlists, and talked about over the course of 4+ years.
While the advanced features are built into the light switch firmware, they unfortunately are not recognized by the Google platform at this time.
Color Notifications
Color notifications are used when you want to have a visual cue on your LED bar notify you of a certain event. A few examples would be:
LED Bar turns purple if your garage door is left open
LED Bar turns red if your front door is unlocked
LED Bar turns orange if a door is opened at night time
These notifications are accomplished by using, "Automations" within the Google Home App.
For more information about Animated Notifications as well as some examples of how to set them up, please visit the following article: Setting Up Color Notifications • Google Home